call center Thank you for visiting our website.

If you’re already a client and need assistance our Client Services Team is available
Monday-Thursday from 8:30am-6pm and Friday from 9am-5pm EST. For service please call 1-866-799-2122

If you have a comment to share or a general question about NFDM’s services or our web site, please contact us by sending an email to questions@nfdm.org.

You may also use the numbers below, to contact us regarding the following programs:

Type of Assistance Number
Reverse Mortgage Counseling (866) 395-5769
Debt Management Program / Credit Counseling: (800) 352-8984
Customer Service (866) 799-2122
Homeownership / Home Buyer Counseling: (888) 301-8167

For information about Home Equity Conversion Mortgages and reverse mortgage counseling, click here to find a U.S. Department of Housing and Urban Development (HUD) field office near you. NFDM is a HUD-approved housing counseling agency.