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call center Thank you for visiting our website.

If you’re already a client and need assistance our Client Services Team is available
Monday-Thursday from 8:30am-6pm and Friday from 9am-5pm EST. For service please call 1-866-799-2122

If you have a comment to share or a general question about NFDM’s services or our web site, please contact us by sending an email to

You may also use the numbers below, to contact us regarding the following programs:

Type of Assistance Number
Reverse Mortgage Counseling (866) 395-5769
Debt Management Program / Credit Counseling: (800) 352-8984
Customer Service (866) 799-2122
Homeownership / Home Buyer Counseling: (888) 301-8167

For information about Home Equity Conversion Mortgages and reverse mortgage counseling, click here to find a U.S. Department of Housing and Urban Development (HUD) field office near you. NFDM is a HUD-approved housing counseling agency.

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