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call center Thank you for visiting our website.

If you’re already a client and need assistance our Client Services Team is available
Monday-Thursday from 8:30am-6pm and Friday from 9am-5pm EST. For service please call 844-985-3586

If you have a comment to share or a general question about NFDM’s services or our web site, please contact us by sending an email to [email protected].

You may also use the numbers below, to contact us regarding the following programs:

Type of Assistance Number
Reverse Mortgage Counseling 844-789-3838
Debt Management Program / Credit Counseling: 844-985-3586
Customer Service 844-985-3586
Homeownership / Home Buyer Counseling: 844-789-3838

For information about Home Equity Conversion Mortgages and reverse mortgage counseling, click here to find a U.S. Department of Housing and Urban Development (HUD) field office near you. NFDM is a HUD-approved housing counseling agency.