ListRecently nominated as one of Tampa Bay Business Journal's Best Places to Work, NFDM values candidates who are potentially qualified to make a contribution to our team. View the sample listing of opportunities, below. If you are interested in a position with NFDM, email your resume to our Human Resources department at nfdmcareers@nfdm.org and include the following:
> Your name
> Your daytime telephone number
Check back regularly, as we will update open positions as they become available.
Job Opportunities
Certified Credit Counselor
Client Services Representative
Quality Control Analyst
Creditor Relations Representative
Money Management Representative
Quality Assurance Representative
Certified Credit Counselor
The basic function of this position involves providing personal financial counseling via telephone and face-to-face with participants in NFDM programs and to potential clients debt management clients. The position requires additional certification as a Credit Counselor by the National Institute for Financial Counseling Education, provided by the Foundation. Disposition should be friendly, talkative, professional and extroverted. B.A. or B.S. in fields relative to Business, Education, Psychology, and Sociology preferred. Strong consideration would be given to individuals with degrees in fields of study classified as ‘Liberal Arts & Sciences’, and / or 2 to 3 years experience in a financial background.
list apply
Client Services Representative
The basic function of this position is to serve as the Foundation’s primary point of contact for individuals that have enrolled into the debt management program, but have yet to return the necessary documentation needed to act on their behalf. This position may also require contacting individuals via telephone to assist in the completion of such documentation, as well as answer any questions posed by the individual. Disposition should be friendly, talkative, professional and extroverted.
list apply
Quality Control Analyst
The basic function of this position is to analyze and verify potential program benefit for enrolling clients and counseled consumers. Upon determination, the analyst will either return the enrollment due to lack of benefit, or process the enrollment into the program. This individual should be focused; detail oriented, organized, and possess strong analytical skills.
list apply
Creditor Relations Representative
The basic function of this position is to process proposals, research rejected proposals, and follow up with creditors and clients accordingly. This includes preparing counter offers, researching payment increase issues, and making outgoing follow up telephone calls to creditors for pending proposal status changes. Disposition should be friendly, professional and detail oriented.
list apply
Money Management Representative
The basic function of this position is to apply budgeting knowledge to assist hardship clients with their ability to make timely payments while on the program. Representatives analyze spending habits and identify the root cause of the client’s inability to make payments, and then provide the necessary tools needed to continue receiving benefits of the program. Disposition should be friendly, talkative, professional and compassionate.
list apply
Quality Assurance Representative
The basic function of this position is to audit client records and evaluate accuracy of Company quality standards and practices. The representative must objectively document the adherence to standards relating to application processes, client record notation, security, and completion of work. This individual should be focused; detail oriented, organized, and possess strong analytical skills.
list apply
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Benefits
NFDM understands the important role benefits play in the health and financial security of its employees and their families. We offer a comprehensive benefits package that is designed to be flexible and to meet the needs of our employees. Please take a moment to review the benefits listed below, then feel free to contact us for an interview.
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> Paid Employee Medical Insurance
> Dental Insurance
> Vision Discounts
> Paid Life
> Paid Disability
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> 401k
> Paid Holidays
> Paid Time Off (PTO)
> Paid Bereavement
> Discretionary Bonuses
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NFDM proactively promotes personal and professional employee development through many training and development programs. Within each department, employees are provided with training that is customized to that position. In addition we offer supplemental and cross training programs as well as multiple levels of supervisory and management training.
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Environment
NFDM also takes pride in its newly renovated facility, designed with employee comfort in mind.
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> Business Casual Attire
> Casual Attire Fridays
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> Newly Remodeled Facilities
> Centrally Located in the ICOT Business Park
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Family Fun Day Picnics
Holiday Events
Periodic Catered Employee Luncheons
Employee Recognition Ceremonies
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Toys for Tots
Hospice
PARC
All Children’s Hospital
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